Privacy Policy

Comma Projects / ZOEI Photoshoot Location Hire Last updated: 10 August 2026

Comma Projects (including ZOEI Photoshoot Location Hire, "we", "us", "our") respects your privacy and is committed to protecting your personal information. This policy explains how we collect, use, store and disclose personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

What we collect

We may collect personal information you provide to us, including your name, email address, phone number, business or brand name, and details about your enquiry or booking (such as preferred shoot dates, the type of shoot, and team size). We collect this information when you contact us through our website, by email, by phone, through social media (including Instagram or Facebook messages and enquiries submitted via ads on Meta platforms), or when you make a booking.

We may also collect limited technical information automatically when you visit our website, such as browser type and pages visited, through cookies and similar technologies used by our website platform and analytics providers.

How we use your information

We use your personal information to respond to enquiries and provide quotes, to manage bookings and deliver our services (including location hire and related shoot services), to communicate with you about your booking, to improve our services and marketing, and, where you have opted in or would reasonably expect it, to send you updates about our offers. You can opt out of marketing communications at any time by contacting us or using the unsubscribe option in any message.

When we share information

We do not sell your personal information. We may share it with service providers who help us run our business (such as booking, payment, scheduling and email platforms), with Meta Platforms in connection with enquiries made through Instagram or Facebook (subject to Meta's own privacy policy), and where required by law. Some service providers may store information on servers located outside Australia.

Storage and security

We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification or disclosure. Information is stored in reputable third-party platforms protected by access controls. We retain personal information only for as long as it is needed for the purposes described above or as required by law.

Access, correction and complaints

You may request access to, or correction of, the personal information we hold about you by contacting us at the details below. If you have a concern about how we have handled your personal information, please contact us first and we will respond within a reasonable time. If you are not satisfied with our response, you can complain to the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.

Third-party platforms

Our website and social media pages may contain links to third-party sites and services, including Instagram and Facebook. Those platforms handle your information under their own privacy policies, and we encourage you to review them.

Contact us

Comma Projects / ZOEI Photoshoot Location Hire Email: [insert your contact email] Palm Beach, Gold Coast, Queensland, Australia

We may update this policy from time to time. The current version will always be available on this page.